After the recent announcement by the WHO declaring COVID-19 a global pandemic paired with the extreme measures many businesses are taking to protect the well-being of their employees, many are requesting their employees to self-quarantine wherever possible. Although this sounds like an easy decision to make, considering and managing the impact this will have on your business is just as …
Benefits of Cloud-Based Unified Communications for Businesses
While VOIP and hosted PBX solutions are well established, businesses in South Africa are increasingly looking to their providers to deliver a more comprehensive package of services: Cloud-based unified communications. What is Cloud-Based Unified Communications? As the name suggests, cloud-based unified communications bring together the core features of a virtual telephony solution (such as VOIP) with a range of additional …
Legally Recording Phone Calls in South Africa?
There are many reasons for wanting to record conversations in today’s day & age. The big question is however when are these conversational recordings legal or not?